Shipping Policy

Order Processing

Once you place an order on the Betzz Beauty website, our team gets to work preparing your professional Skin Script skincare products for shipment. Here is what to expect during the processing phase:

• Orders are typically processed within 1–2 business days of placement
• Orders placed on weekends or U.S. holidays will begin processing on the next business day
• Processing times may be extended during holidays, seasonal promotions, or high-volume sales events
• Business days are Monday through Friday, excluding major U.S. federal holidays

Shipping Rates

We keep our shipping rates simple and straightforward so you always know what to expect at checkout.

Shipping rates are calculated based on your order subtotal before any applicable taxes. Free shipping is automatically applied at checkout when your order meets the qualifying threshold.

Delivery Times

The following estimated delivery windows apply once your order has been processed and shipped from our Chicago facility.

Delivery estimates begin after an order has been processed and shipped. Transit times are estimates provided by the carrier and may vary depending on carrier performance, weather conditions, your destination, and other circumstances outside our control. Betzz Beauty LLC cannot guarantee specific delivery dates.

Shipping Carriers

Betzz Beauty LLC partners with trusted, reliable shipping carriers to deliver your professional skincare products safely across Chicago and throughout the United States. Depending on your order, your shipment may be handled by:

• USPS (United States Postal Service) — Commonly used for standard domestic deliveries
• UPS — Available for a range of delivery speeds and package sizes
• FedEx — Used for expedited and time-sensitive deliveries when available

Carrier selection is determined based on your delivery destination, package size, weight, and the most efficient delivery option available at the time of shipment. You will receive carrier and tracking details in your shipping confirmation email.

Order Tracking

Once your Betzz Beauty order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to monitor your delivery in real time.

• A shipping confirmation email is sent automatically as soon as your order is dispatched
• Tracking updates are provided directly by the assigned shipping carrier (USPS, UPS, or FedEx)
• It may take up to 24 hours for tracking information to become active after your confirmation email is sent
• You can track your order directly on the carrier’s website using the tracking number provided

Damaged or Incorrect Orders

We take great pride in the quality and presentation of every Betzz Beauty order. If your order arrives damaged, contains an incorrect item, or is missing something, please contact us as soon as possible so we can make it right.

Report Within 48 Hours

All damaged or incorrect order claims must be submitted within 48 hours of delivery. Please email betzzbeauty@gmail.com with the following information:

• Your order number
• A clear description of the damage, incorrect item, or missing product
• Photos of the outer shipping packaging, including any visible damage
• Photos of the item(s) received, clearly showing the issue

Each case is reviewed individually, and Betzz Beauty LLC reserves the right to determine the appropriate resolution based on the circumstances of each claim.

Shipping Delays

While we work hard to ensure your Betzz Beauty skincare products arrive on time, delivery delays can occasionally occur due to circumstances outside our control. Common causes of shipping delays include:

• Severe or inclement weather affecting carrier operations or transit routes
• U.S. holidays and carrier-observed observance days
• Peak shipping seasons and high-volume events such as Black Friday or holiday periods
• Carrier network delays or operational disruptions
• Incorrect or incomplete shipping addresses provided at checkout

Order Changes & Cancellations

Because we begin processing orders quickly to ensure timely delivery, our ability to accommodate changes or cancellations after an order is placed is limited.

• If you need to correct your shipping address, update an item, or cancel your order, please contact us immediately at betzzbeauty@gmail.com
• We will do our best to accommodate your request before the order enters the fulfillment process, but changes cannot be guaranteed once processing has begun
• Orders that have already been shipped cannot be modified, rerouted, or canceled
• For returns, exchanges, or post-delivery issues, please refer to our Return Policy